Jabeen Zaidi
Senior Product Design Leader
I design complex systems
that feel simple.
13+ years designing enterprise platforms, regulated experiences, scalable design systems, and AI-native products across financial services, healthcare, SaaS, and emerging technology.
Enterprise Platforms · Financial Services · Healthcare · Conversational AI · Generative AI · Design Systems
White-Label Digital Banking Platform
Designing financial experiences that scale across institutions
Financial Services · Enterprise UX · White-Label Platform · Design Systems · Regulated Experience
Designed scalable digital banking experiences and reusable interaction patterns supporting multiple financial institutions across complex account, transaction, service, and customer journeys.
AI-Assisted Chronic Pain Platform
Turning natural conversation into structured patient data
Healthcare · Conversational AI · Voice UX · Dashboard Design · Human-AI Interaction
Designed a conversational and voice-assisted application that allows chronic pain patients to naturally submit pain levels, symptoms, and medication information, then transforms those inputs into structured longitudinal data and a usable patient dashboard.
GLAS Brand Experience OS — Spring AI, Inc
Connecting customer experiences, operations, and intelligence
Enterprise SaaS · Generative AI · B2B Platform · Design Systems · Analytics
Designed an enterprise platform connecting generative content, merchandising, campaign orchestration, personalized customer experiences, engagement signals, and analytics.
Women’s Health Support Platform
Making complex health information easier to navigate
Healthcare · Information Architecture · Content Systems · Personalization · Human-Centered UX
Designed an information-rich support experience that organized large amounts of menopause-related health and educational content into understandable resources, personalized pathways, and coaching programs.
Expertise
13+ YEARS
Product and enterprise UX
REGULATED PRODUCTS
Financial services and healthcare
AI-NATIVE SYSTEMS
Conversational AI, generative AI, orchestration, analytics
SYSTEMS THINKING
Enterprise platforms, design systems, complex workflows
AI changed the speed and scope of what I can build. It did not teach me how to design.
Designer first. Technologist by necessity.
Jabeen Zaidi is a product design leader with 13+ years of experience designing complex digital systems across enterprise SaaS, financial services, healthcare, and emerging technology.
Her background in industrial design shaped a systems-level approach to product design: understand the person, understand the environment, understand the system, then remove unnecessary complexity.
Over the last several years, her work has expanded deeply into AI-native product design, including conversational AI, generative content systems, enterprise orchestration platforms, AI APIs, and connected physical + digital experiences.
AI is part of the toolkit. Human behavior remains the starting point.
Let's design something complicated — and make it feel obvious.
Jabeen Zaidi · Dallas, TX
13+ YEARS
Product and enterprise UX
REGULATED PRODUCTS
Financial services and healthcare
AI-NATIVE SYSTEMS
Conversational AI, generative AI, orchestration, analytics
SYSTEMS THINKING
Enterprise platforms, design systems, complex workflows
AI changed the speed and scope of what I can build. It did not teach me how to design.